FAQ

Q: What do I need to provide in order to purchase a firearm from K-Var?

A: If you are purchasing Firearm(s): You must provide us in the note field (in step 2 of check-out), your FFL Holder's Company or Name and FFL Address. The FFL holder must also FAX us a copy of their FFL to Fax: 1 (702) 307-2293, if they are not yet on file. Also note that we can only ship it to the FFL's address, please change (modify) your shipping address to the FFL Holder's Address to avoid any delays.

YOU must alert your dealer to supply us with a valid a Federal Firearms License or FFL. Orders will not be processed without it. Please make sure the FFL is not expired and that all correspondence contains the following information:

• Dealer’s Name
• Dealer’s Address
• Dealer’s E-mail or Phone Number
• Customer’s Name
• Customer’s Order Number

If any of the above information is missing, or if the FFL is expired, K-VAR will not be able to move forward with processing. Once all necessary information is in place, please have your dealer e-mail or fax the FFL to K-VAR at:

Fax: (702) 307-2303
Email: [email protected] (preferable)

Due to demand and current, unprecedented circumstances industry-wide; it is now the customer’s responsibility to see that a valid FFL with necessary information is sent to K-VAR. K-VAR will NOT be responsible for obtaining a valid FFL or necessary missing information.

Q: What if my Dealer/FFL isn't listed on your website finder for Transfer?

A: If you don't see the FFL you want to use for a firearms transfer you can call into our sales staff and they will process the order and set it up using the FFL of your choice. 

Q: What does my Order Status Indicate?

A: Processing= Your order and payment has been recieved and is in the queue to be reviewed by one of our customer service reps. Once all the information is verified the order will be completed and                given to our shipping dept.

     Pending= There is an issue with your order that needs attention. For firearm purchases this generally means we need an update copy of the transfering dealers FFL. You should contact customer                   service for more information.

     Complete= This means we have completed the review of your order and it has been moved to our warehouse for shipping. You will generally recieve a shipping conformation via email within 1-5                   business of the order being switched to complete.

     Cancelled= Your order has been cancelled for some reason. This can be due to an item being out of stock among other issues. Please contact customer service for more information. 

 

Q: What if I need to cancel an order?

A: If you need to cancel an order please call our customer service during regular business hours at 702-364-8880 ext 2. Please contact them ASAP after decieding to cancel the order because once an order is processed and has a tracking number it can no longer be cancelled and all of our return/refund policies come into effect. Please do not email your request to cancel an order as that email may not be read in time to intercept the order. 

 

Q: What payment methods do you accept?

A: We except all major credit cards (Visa, Mastercard, American Express, Discover). We can also expect Money Orders/Cashiers Checks for firearms but only on orders made over the phone. You can also use the Credova Financing option if you a looking to finance your purchase. 

 

Q: Where do I send my Money Order?

A: We no longer accept money orders on order placed through our website. All website orders must be paid via Credit Card.

If you would like to pay for an order with a check or money order, you must call our customer service department. Only specifc items are available for sale with a check or money order payment. (702) 364-8880 ext 1.

 

Q: Do you charge a Credit Card Fee

A: No we do not charge any additional fee for using a credit card for purchases made on our website.

 

Q: Does K-VAR Corp. have a store front that I can purchase product from?

A: K-VAR Corp. does not have a store front, you may purchase K-VAR products from our online store or call K-VAR at (702) 364-8880 and place an order over the phone.

 

Q: Does K-VAR Corp. offer tours?

A: K-VAR Corp. is not open to the general public and does not offer tours of any kind.

 

Q: Can I back order or pre-order K-VAR products?

A: Please contact our sales dept at (702) 364-8880 to inquire about any possible pre-orders or back order items you may be looking for.

 

Q: What is K-VAR Corp. hours of operation?

A: K-VAR Corp. is open Monday through Friday 7:00AM to 3:30PM Pacific Time.

 

Q: What shipping methods are available?

A: UPS ground is the our standard shipping method on orders $150 and over. UPS Sureport is our standard shipping method on order below $150. We do also offer UPS Next Day, 2nd Day Air, and 3 Day Select as options on the website Please refer to our shipping and returns page for more information shipping-returns. If you need shipping via USPS please contact our sales staff at (702) 364-8880.

 

Q: What is the average turn around time for an online order?

A: Most orders are usually shipped on the same or next business day of the day the order is placed. However, some orders, especially if they contain firearms, require additional processing time and may not ship on the same or next business day. The shipping method that you select when placing an order (Ground, Next Day Air, 2nd Day Air, or 3-Day Select) indicates the transit time with UPS only and is not a guarantee that the order will be delivered in 1, 2, or 3 days from the date of the order.

 

Q: Will K-VAR install parts for me?

A: No, if you need parts installed please contact a professional gunsmith.

 

Q: Can you ship outside the United States

A: No we only offer shipping to the continental United States, Alaska, and Hawaii 

    We do not ship ammo to Alaska or Hawaii

 

Q: What are the meanings of Intermediate, NATO, and Warsaw Pact Length Buttstocks?

A: Reference table below:

Buttstock	Length (inches)	Length of Pull (inches)
NATO	10.625"	14"
Warsaw Pact	9.25"	12.625"
Intermediate	10"	13.375"